Adult Social Care Charging Policy consultation

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Views sought from residents as consultation launches

Two women having a chat. Text: "Charging for Adult Social Care in Southampton is changing, Have your say today:" Southampton City Council logo.

Residents across Southampton are being urged to give their views on a newly launched consultation, outlining proposals to change some aspects of the Adults Social Care charging process.

Adults and carers who are most likely to be affected by the proposals are being contacted directly to gain their views on the suggested changes. The recommendations are being put forward to ensure that charges are fair and clear, and that the council targets its funds at helping those most in need.

As well as seeking the views of those who will be directly affected, the consultation is open to all members of the public to gather wider feedback. The consultation went live on Monday 25 September and runs for six weeks until Sunday 5 November.

Having your say

The consultation can be found on our website and printed copies are also available upon request at any council run library. You can also download and print a paper version from our website and post it back, please follow the online instructions. In addition, individual paper copies can be posted on request using the phone number or email address below.

You can also email your consultation feedback or queries to us or contact us by telephone:


Telephone: 023 9401 6633.

Phone lines are open Monday to Friday, excluding bank holidays, from 8.30am (9am Wednesdays) to 5pm (4.30pm Fridays).

Feedback and question events

We will be holding a number of online and face-to-face events if you would like to provide feedback or raise questions in person. These are:

Date Time Format Venue
Wednesday 11 October 7-8pm In person Medwall Court, Tatwin Close, Thornhill Southampton SO19 6JS 
Tuesday 24 October  11am-12noon In person Potters Court, 538 Wimpson Lane, Maybush Southampton SO16 4PW
Friday 27 October  1-2pm Online Join the meeting at  Charging Policy Online Q&A 27 October 
Monday 30 October 5.30-6.30pm In person Southampton Central Library, Civic Centre, Southampton SO14 7LW 
Wednesday 1 November 7-8pm Online Join the meeting at  Charging Policy Online Q&A 1 November 

Cabinet Member for Adults, Housing and Health, Councillor Lorna Fielker, said:

“It’s vital that we hear residents’ views on these proposed changes. They are being put forward to bring in a clearer and fairer system of charging, that provides a more transparent means of providing adult social care services.”

Have your say on the consultation.

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